I placed an order and had to cancel as I wasn't able to accept the delivery. They did this with no questions asked and even offered to let me use the discount code in a future order.
I did reorder given the experience.
The halibut was great. The order was received in 3 days and arrived in GTA area totally frozen.
Would definitely recommend True North
I wholeheartedly recommend you buy your seafood from True North. They go above and beyond to satisfy their customers. One of the items I ordered was not in stock by the time they picked my order, so the owner called me to offer a replacement. The replacement was a more expensive and better cut than the original, but I did not have to pay the difference. They have overnight delivery, seafood comes in an insulated box, and when you open it, the smell of fresh seafood is making you hungry. We always order the oysters, scallops, halibut, salmon, and haddock… we love everything. All my friends are hooked and I hope so will you. Try it! Not many opportunities to get fresh seafood in Toronto.
It was pretty amazing
I have never though of myself as a seafood lover but now I'm thinking hmm.....maybe I could be after all. I am a first time buyer but if you keep this kinda service up you will be hearing from me on a regular basis.
The product itself was outstanding however all three halibut fletches were not vacuum sealed when they arrived. As I have experience shipping fish from BC I was disappointed that the vacuum seal lost its integrity if it indeed had sealed in the first case.
As for the rest of the packaging the styrafoam box was well sealed and packed with sufficient ice bags to keep the product frozen. The product arrived from Dartmouth NS to Ottawa in less than 24 hours. That was impressive.
This product would have got 5 stars had the halibut arrived vacuum sealed as advertised.